POSITION: Customer service staff (Female)

WORK LOCATION: Bac Ninh – Bac Giang

JOB DESCRIPTION (CUSTOMER SERVICE):

✅Receive, handle, and respond to customer requests, inquiries, and feedback during service usage.

✅Coordinate with the technical team and relevant departments to resolve customer issues promptly and effectively.

✅Monitor and update the status of customer requests and provide feedback on resolution results.

✅Record, summarize customer opinions and feedback, and report to the direct supervisor.

✅Perform administrative tasks and manage customer-related documentation as assigned.

✅Maintain good relationships with customers, ensuring satisfaction and service quality.

WORKING CONDITIONS & BENEFITS:

✅Salary: Negotiable, based on position and capability

✅Full benefits in accordance with Vietnamese labor law (Social Insurance, Health Insurance, Unemployment Insurance, etc.)

✅Working hours: 8 hours per day, 6 days per week

✅Stable, professional working environment with long-term career development opportunities

FOR APPLICATIONS AND INQUIRIES, PLEASE CONTACT:

- Ms. Hong – 0961 378 599 (Hoang Hong)

- Or send your CV via email: admin@crew24.com.vn